Data privacy statement

The protection of your personal data is of particular concern to us. We process your data exclusively in accordance with legal regulations (GDPR, TKG 2021). This privacy policy statement informs you about the most important aspects of data processing within the scope of our website.

1. Contact with Us

If you contact us via the website’s form or by email, your provided data will be stored for six months for the purpose of processing the inquiry and any follow-up questions. We do not share this data without your consent.

2. Data Storage for Training Booking via the Website

For simplifying the booking process and subsequent contract processing by MDI, the IP data of the connection owner, along with the title, name, address, company name, email, and phone number of the booker, are stored within cookies. Additionally, we store the registration date, HR contact in the company (if available), title and topic of the attended seminar, date of the attended seminar, and billing address for contract processing.

The data you provide is required for the fulfillment of the contract or the implementation of pre-contractual measures. Without this data, we cannot conclude the contract with you. Data will not be transmitted to third parties except to our tax advisor to fulfill our tax-related obligations.

After canceling a booking process, the stored data will be deleted. In the case of a contract conclusion, all data from the contractual relationship will be stored until the end of the statutory retention period for tax purposes (7 years). The data of name, address, services used, and purchase date will be stored beyond this until the end of the product liability period (10 years).

Data processing is carried out in accordance with the legal provisions of § 96 para 3 TKG and/or Art 6 para 1 lit a (consent) and/or lit b (necessary for the performance of a contract) of the GDPR.

3. Cookies

Our website uses cookies, small text files stored on your device through your web browser. They do not cause any harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them, enabling us to recognize your browser on your next visit.

If you do not wish to use cookies, you can set up your browser to inform you about the setting of cookies and only allow this on a case-by-case basis. If cookies are deactivated, the functionality of our website may be restricted.

4. Web Analysis

Our website uses functions from various web analytics service providers. Cookies are used for this purpose, enabling an analysis of website usage by its users. The information generated is transferred to the provider’s server and stored there. You can prevent this by setting up your browser so that no cookies are stored.

We have concluded contracts for order data processing with each provider. Your IP address is recorded but immediately pseudonymized, allowing only rough localization.

4.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to help analyze website usage. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored on a Google server in the USA. Google uses this information to evaluate website usage, compile reports on website activity, and provide other services relating to website activity and internet usage. Google may transfer this information to third parties where required by law or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser, but this may restrict the full functionality of the website.

By using this website, you consent to the processing of data about you by Google as described. You can opt-out of data collection and storage at any time with future effect. Google’s use and sharing of information collected by Google Analytics about your visits to this site are restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies on your browser.

4.2 Facebook

This website uses plugins provided by Facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA. Users are informed that a connection to Facebook is established when the plugin is activated, resulting in your browser sending information to Facebook. Data about your website visits is transmitted to Facebook servers, containing information about your visits. For logged-in Facebook users, this means that usage data is assigned to their personal Facebook account. When you actively use the Facebook plugin (e.g., by clicking the “Like” button or using the comment function), this data is transmitted to your Facebook account and published. You can prevent this by logging out of your Facebook account beforehand. Refer to Facebook’s data protection regulations for more information on data use by Facebook.

5. External Links

Our website provides links to other websites solely for informational purposes. These websites are not under our control and do not fall under this privacy policy. If you activate a link, the operator of that website may collect and process data about you in accordance with their own privacy policy, which may differ from ours.

6. Data Processing

Data processing is carried out in accordance with the legal regulations of § 174 TKG (consent) and/or (legitimate interest) of the GDPR. Our aim under the GDPR (legitimate interest) is to improve our offering and online presence. User data is pseudonymized and stored for a period of 38 months.

7. Use of Artificial Intelligence

At MDI Training, we are committed to providing cutting-edge learning experiences by leveraging the latest in artificial intelligence (AI) technologies. As a leadership development company, we continuously explore and implement new AI systems to stay ahead of the curve and offer our customers the best AI-powered learning benefits. Our website utilizes various AI tools, including ChatGPT, Heygen, Segmind, PlayHT, TranslatePress, and SEOPress, to enhance engagement, accessibility, and the overall quality of our services.

7.1 How We Use AI:

Roleplay and Simulations:
We utilize ChatGPT, an AI language model from OpenAI, to simulate roleplay scenarios that help users practice and improve their conversational skills, providing a dynamic and interactive learning environment

Example Scenario: A leader participating in an MDI training session uses our roleplay feature to practice having a discussion with a team member about a potential salary raise. During this interaction, the leader inputs text describing the scenario and their approach, and ChatGPT generates responses that simulate the team member’s perspective. This helps the leader refine their communication skills in a safe, simulated environment.

User Responsibility:
While the AI tools, such as ChatGPT, provide valuable assistance in simulating various scenarios, it’s important to use these tools thoughtfully. We recommend working with examples that closely mirror real-life situations, but please do not enter any sensitive information, real names, or real numbers. Users are responsible for the content they input into these tools, and providing non-sensitive, anonymized examples will help ensure a constructive learning experience without compromising privacy.

Data Handling:

The data provided by the leader during this roleplay session (e.g., the text inputs describing the scenario) is processed by OpenAI’s ChatGPT to generate relevant responses. This data is used solely for the purpose of generating the simulated conversation and is not stored by MDI unless explicitly stated otherwise for quality improvement or analytical purposes. If data is stored, it is anonymized and not linked back to the individual user to protect their privacy.

No Decision-Making:
The AI does not make decisions or judgments about the leader or their performance; it simply generates responses based on the inputs provided.

Data Security:
The processing of this data occurs on servers managed by OpenAI, which adhere to stringent security measures, including encryption, to ensure data protection. For more detailed information on how OpenAI handles data, please refer to the OpenAI Privacy Policy and OpenAI Terms of Use.

Transparency:
Leaders are informed that AI is used for these simulations, and that their inputs are processed to create realistic scenarios without long-term data retention by MDI.

7.2 Transparency and Data Privacy

• General Disclosure:
  We use AI technologies throughout our platform to enhance various elements, including text, images, videos, and audio. As a result, some content you see or hear on our website may be generated or enhanced by AI. While we may not provide individual notifications for each instance of AI-generated content, we are committed to using AI responsibly and transparently.

• • AI-Generated Avatars:
    Our instructional videos may feature avatars created with Heygen, an AI-powered tool that generates lifelike digital presenters, making our content delivery more engaging and personalized.
  • AI-Generated Images:
    We may use AI models from Segmind to create images that showcase people for use on our website and in promotional materials. These images are generated by AI and do not depict real individuals.
  • AI-Generated Audio:
    To make our content more accessible, we use PlayHT to create audio versions of our blog posts and voice-overs for videos, enhancing the auditory learning experience for our users.
  • AI-Driven Translations:
    Our website uses TranslatePress, which employs AI technology to translate website content into multiple languages. This allows us to provide a multilingual experience, making our content more accessible to a global audience.
  • AI for SEO Optimization:
    We use SEOPress with AI features to optimize our website content for search engines, improving visibility and reach.
• Data Handling:
  Data you provide during AI interactions, such as through our roleplay simulations, is processed by the respective AI providers (OpenAI, Heygen, Segmind, PlayHT, TranslatePress, and SEOPress). At MDI, we do not store this data unless required for quality or analytical purposes, and even then, it is anonymized to protect your privacy. AI-generated images, audio, and translations are synthetic outputs that do not involve personal data.
• Data Location and Security:
  Data processing is carried out on servers managed by AI providers, which may be located in various regions. These providers adhere to stringent security protocols, including encryption, to protect your data. For specific information regarding data handling by OpenAI, you can visit the OpenAI Privacy Policy and OpenAI Terms of Use.

By continuously integrating innovative AI solutions, MDI Training aims to enhance our service offerings and provide you with the most effective and forward-thinking learning experiences. 

8. Newsletter

You can subscribe to our newsletter via our website (We use BREVO). For this purpose, we require your email address and your consent to receive the newsletter. We also collect and process voluntarily provided information about areas of interest, name, company, date of birth, and postal code.

Once subscribed, you will receive a confirmation email with a link to confirm your registration. You can cancel your subscription at any time by sending your cancellation to [email protected] or by clicking the unsubscribe link in any newsletter. We will promptly delete your data related to newsletter distribution.

9. Your Security

We use technical and organizational security measures to protect your data against manipulation, loss, destruction, and unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

10. Your Rights

You have the right to request information about, correction of, deletion of, restriction of, and portability of your data, as well as the right to withdraw your consent and object to data processing. If you believe that the processing of your data violates data protection laws or if your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority.

If you take action to enforce your rights in accordance with the GDPR, MDI will respond or comply without delay, but no later than one month after receiving your request.

Contact Us:

MDI Management Development GmbH
Mariahilfer Strasse 51/1/6
A-1060 Vienna
Phone: +43/1/524 17 17 – 0
Email: [email protected]

Commercial Register: FN251047m
VAT Number: ATU 58104900
Jurisdiction: Commercial Court Vienna

You can contact our Data Protection Officer at the following telephone number by email at [email protected].